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Why you should make your business sustainable and how to do it

Sustainability is no longer just a nice-to-have for SMEs – it’s something that can affect your long-term success. Here’s how to go about building it in your company

Why you should make your business sustainable and how to do it

Sustainability is no longer just a nice-to-have for SMEs – it’s something that can affect your long-term success. Here’s how to go about building it in your company

Why you should make your business sustainable and how to do it

Sustainability is no longer just a nice-to-have for SMEs – it’s something that can affect your long-term success. Here’s how to go about building it in your company

Young woman working in greenhouse with digital tablet. Image credit: iStock

Read time: 4 min read


According to a 2022 European Commission report,1 an increasing number of SMEs are gaining sustainability-related skills and technology. More than half have or are planning to invest in reducing emissions and tackling climate-change impacts.

But SMEs continue to face challenges in boosting sustainability due to economic uncertainty and a relative lack of time and resources. We spoke to UK SME owners and advisers about why building sustainability is important and how they’re doing it.

What is meant by sustainable business?

Harvard Business School defines corporate sustainability as doing business without negatively impacting the environment, community or society.

Why is sustainability so important?

There is increasing evidence that sustainability practices boost long-term corporate value. This includes PwC research showing 76% of consumers will stop buying from companies that treat the environment, employees or community poorly.2

Paul Coleman, from consultancy Carbon Clarity, says building sustainability can help reduce your costs, enhance reputation, retain employees and improve investment opportunities. For example, you can use carbon-reduction certificates for marketing and improving investor relations.

Read time: 4 min read


According to a 2022 European Commission report,1 an increasing number of SMEs are gaining sustainability-related skills and technology. More than half have or are planning to invest in reducing emissions and tackling climate-change impacts.

But SMEs continue to face challenges in boosting sustainability due to economic uncertainty and a relative lack of time and resources. We spoke to UK SME owners and advisers about why building sustainability is important and how they’re doing it.

What is meant by sustainable business?

Harvard Business School defines corporate sustainability as doing business without negatively impacting the environment, community or society.

Why is sustainability so important?

There is increasing evidence that sustainability practices boost long-term corporate value. This includes PwC research showing 76% of consumers will stop buying from companies that treat the environment, employees or community poorly.2

Paul Coleman, from consultancy Carbon Clarity, says building sustainability can help reduce your costs, enhance reputation, retain employees and improve investment opportunities. For example, you can use carbon-reduction certificates for marketing and improving investor relations.

Read time: 4 min read


According to a 2022 European Commission report,1 an increasing number of SMEs are gaining sustainability-related skills and technology. More than half have or are planning to invest in reducing emissions and tackling climate-change impacts.

But SMEs continue to face challenges in boosting sustainability due to economic uncertainty and a relative lack of time and resources. We spoke to UK SME owners and advisers about why building sustainability is important and how they’re doing it.

What is meant by sustainable business?

Harvard Business School defines corporate sustainability as doing business without negatively impacting the environment, community or society.

Why is sustainability so important?

There is increasing evidence that sustainability practices boost long-term corporate value. This includes PwC research showing 76% of consumers will stop buying from companies that treat the environment, employees or community poorly.2

Paul Coleman, from consultancy Carbon Clarity, says building sustainability can help reduce your costs, enhance reputation, retain employees and improve investment opportunities. For example, you can use carbon-reduction certificates for marketing and improving investor relations.

Rob Webbon (1)

Rob Webbon (pictured), CEO of climate-positive sports-clothing brand Presca, says: “Sustainable business is the way forward. We see it every day. Any business trying to become more sustainable will reap positive feedback. We’ve not always made things easy for ourselves, but we believe this approach will make us long-term profitable and sustainable in every sense.”

Rob Webbon (pictured), CEO of climate-positive sports-clothing brand Presca, says: “Sustainable business is the way forward. We see it every day. Any business trying to become more sustainable will reap positive feedback. We’ve not always made things easy for ourselves, but we believe this approach will make us long-term profitable and sustainable in every sense.”

Rob Webbon (pictured), CEO of climate-positive sports-clothing brand Presca, says: “Sustainable business is the way forward. We see it every day. Any business trying to become more sustainable will reap positive feedback. We’ve not always made things easy for ourselves, but we believe this approach will make us long-term profitable and sustainable in every sense.”

Bellevue Law aims to provide lawyers with flexible working in a purpose-driven business. It was the first UK law firm to receive Good Business Charter status and is currently seeking B Corp accreditation, which verifies high standards of social and environmental performance.

Bellevue Law aims to provide lawyers with flexible working in a purpose-driven business. It was the first UK law firm to receive Good Business Charter status and is currently seeking B Corp accreditation, which verifies high standards of social and environmental performance.

Bellevue Law aims to provide lawyers with flexible working in a purpose-driven business. It was the first UK law firm to receive Good Business Charter status and is currently seeking B Corp accreditation, which verifies high standards of social and environmental performance.

Florence

Bellevue founder Florence Brocklesby (pictured) says: “Many of our clients are committed to ethical business and want to work with lawyers aligned with this approach. Clients are increasingly asking about our social and environmental impact. We will also encourage our suppliers to understand and minimise their carbon emissions.”

Bellevue founder Florence Brocklesby (pictured) says: “Many of our clients are committed to ethical business and want to work with lawyers aligned with this approach. Clients are increasingly asking about our social and environmental impact. We will also encourage our suppliers to understand and minimise their carbon emissions.”

Bellevue founder Florence Brocklesby (pictured) says: “Many of our clients are committed to ethical business and want to work with lawyers aligned with this approach. Clients are increasingly asking about our social and environmental impact. We will also encourage our suppliers to understand and minimise their carbon emissions.”

How do you start a sustainable business?

“We wanted to measure and reduce our carbon emissions but weren’t sure where to start,” says Florence. “We wanted a transparent and rigorous analysis, so we commissioned climate specialists Zevero to do this for us. This gave us confidence that our emission data is accurate, and we know where to focus on changes.”

Some actions can be time-consuming, so you can start with smaller ones. One of Bellevue’s first changes was installing emission-saving smart extension leads in its head office and teams’ home offices.

How do you start a sustainable business?

“We wanted to measure and reduce our carbon emissions but weren’t sure where to start,” says Florence. “We wanted a transparent and rigorous analysis, so we commissioned climate specialists Zevero to do this for us. This gave us confidence that our emission data is accurate, and we know where to focus on changes.”

Some actions can be time-consuming, so you can start with smaller ones. One of Bellevue’s first changes was installing emission-saving smart extension leads in its head office and teams’ home offices.

How do you start a sustainable business?

“We wanted to measure and reduce our carbon emissions but weren’t sure where to start,” says Florence. “We wanted a transparent and rigorous analysis, so we commissioned climate specialists Zevero to do this for us. This gave us confidence that our emission data is accurate, and we know where to focus on changes.”

Some actions can be time-consuming, so you can start with smaller ones. One of Bellevue’s first changes was installing emission-saving smart extension leads in its head office and teams’ home offices.

Michael

Michael Grant (pictured), COO of technology start-up Metrikus, says his firm has done four things any company can replicate.

The first was joining Tech Zero, a climate-action collaboration for tech companies. “This includes a toolkit and workshops that demystify climate jargon and makes getting started feel much less daunting,” he says.

Michael Grant (pictured), COO of technology start-up Metrikus, says his firm has done four things any company can replicate.

The first was joining Tech Zero, a climate-action collaboration for tech companies. “This includes a toolkit and workshops that demystify climate jargon and makes getting started feel much less daunting,” he says.

Michael Grant (pictured), COO of technology start-up Metrikus, says his firm has done four things any company can replicate.

The first was joining Tech Zero, a climate-action collaboration for tech companies. “This includes a toolkit and workshops that demystify climate jargon and makes getting started feel much less daunting,” he says.

The next was starting a sustainability committee to help set and work towards the firm’s targets.

Metrikus then used a carbon calculator to set its emissions base and started taking steps toward sustainability. These include cycle-to-work and recycling schemes, offsetting emissions and optimising its supply chain towards renewable energy.

Finally, Metrikus created a sustainability report, which adds transparency and independent verification of its actions.

A good starting point is to audit your firm, and Rob did this using the free B Corp impact assessment. “It shines a light on all your business practices and where you’re doing well or not,” he says. “It’s the most holistic approach to business sustainability we’ve come across. However, it does require time to run the process in full. For a product-based business, most impact will be in your supply chain, so I recommend looking at how your materials are made, where they come from and considering ‘environmentally preferred’ alternatives. Also, speak to other companies who have been successful in building sustainability. They will happily share tips as we’re all in this together.”

The next was starting a sustainability committee to help set and work towards the firm’s targets.

Metrikus then used a carbon calculator to set its emissions base and started taking steps toward sustainability. These include cycle-to-work and recycling schemes, offsetting emissions and optimising its supply chain towards renewable energy.

Finally, Metrikus created a sustainability report, which adds transparency and independent verification of its actions.

A good starting point is to audit your firm, and Rob did this using the free B Corp impact assessment. “It shines a light on all your business practices and where you’re doing well or not,” he says. “It’s the most holistic approach to business sustainability we’ve come across. However, it does require time to run the process in full. For a product-based business, most impact will be in your supply chain, so I recommend looking at how your materials are made, where they come from and considering ‘environmentally preferred’ alternatives. Also, speak to other companies who have been successful in building sustainability. They will happily share tips as we’re all in this together.”

The next was starting a sustainability committee to help set and work towards the firm’s targets.

Metrikus then used a carbon calculator to set its emissions base and started taking steps toward sustainability. These include cycle-to-work and recycling schemes, offsetting emissions and optimising its supply chain towards renewable energy.

Finally, Metrikus created a sustainability report, which adds transparency and independent verification of its actions.

A good starting point is to audit your firm, and Rob did this using the free B Corp impact assessment. “It shines a light on all your business practices and where you’re doing well or not,” he says. “It’s the most holistic approach to business sustainability we’ve come across. However, it does require time to run the process in full. For a product-based business, most impact will be in your supply chain, so I recommend looking at how your materials are made, where they come from and considering ‘environmentally preferred’ alternatives. Also, speak to other companies who have been successful in building sustainability. They will happily share tips as we’re all in this together.”

Marc

Marc Hindley (pictured), founder of marketing agency Canary Dwarf, says moving to homeworking was an opportune time to start taking small steps towards sustainability. The firm has significantly reduced costs and energy use by switching to more sustainable suppliers.

Marc Hindley (pictured), founder of marketing agency Canary Dwarf, says moving to homeworking was an opportune time to start taking small steps towards sustainability. The firm has significantly reduced costs and energy use by switching to more sustainable suppliers.

Marc Hindley (pictured), founder of marketing agency Canary Dwarf, says moving to homeworking was an opportune time to start taking small steps towards sustainability. The firm has significantly reduced costs and energy use by switching to more sustainable suppliers.

“We place a heavy focus on using carbon-neutral suppliers and check this right up the chain,” he says. “We also use low-powered 30-watt computers and make Zoom calls instead of holding in-person meetings. Small changes can tot up."

Solving the challenges

Rob says Presca’s biggest challenge has been boosting supply-chain sustainability.

“Minimising environmental impact in products is often a slow process, but we wouldn’t sacrifice this ambition,” he says. “When starting, we wanted UK supply chains. But we couldn’t find the capabilities and capacity for the most technical sportswear, so we had to manufacture in Europe. We’re moving some of this back to the UK, and now we’re happy with our manufacturing set-up.”

Paul adds: “Building sustainability is a process of change. Technical language in the sector confuses business leaders, which puts them off. There are costs involved but - given the energy crisis - recording, reporting and reducing your emissions will substantially cut costs. It’s a positive journey, so don’t be overwhelmed.”

Seek advice

It’s important to take advice if you want to build sustainability in your business. Speak to us for ideas on how to begin your sustainability journey.

“We place a heavy focus on using carbon-neutral suppliers and check this right up the chain,” he says. “We also use low-powered 30-watt computers and make Zoom calls instead of holding in-person meetings. Small changes can tot up."

Solving the challenges

Rob says Presca’s biggest challenge has been boosting supply-chain sustainability.

“Minimising environmental impact in products is often a slow process, but we wouldn’t sacrifice this ambition,” he says. “When starting, we wanted UK supply chains. But we couldn’t find the capabilities and capacity for the most technical sportswear, so we had to manufacture in Europe. We’re moving some of this back to the UK, and now we’re happy with our manufacturing set-up.”

Paul adds: “Building sustainability is a process of change. Technical language in the sector confuses business leaders, which puts them off. There are costs involved but - given the energy crisis - recording, reporting and reducing your emissions will substantially cut costs. It’s a positive journey, so don’t be overwhelmed.”

Seek advice

It’s important to take advice if you want to build sustainability in your business. Speak to us for ideas on how to begin your sustainability journey.

“We place a heavy focus on using carbon-neutral suppliers and check this right up the chain,” he says. “We also use low-powered 30-watt computers and make Zoom calls instead of holding in-person meetings. Small changes can tot up."

Solving the challenges

Rob says Presca’s biggest challenge has been boosting supply-chain sustainability.

“Minimising environmental impact in products is often a slow process, but we wouldn’t sacrifice this ambition,” he says. “When starting, we wanted UK supply chains. But we couldn’t find the capabilities and capacity for the most technical sportswear, so we had to manufacture in Europe. We’re moving some of this back to the UK, and now we’re happy with our manufacturing set-up.”

Paul adds: “Building sustainability is a process of change. Technical language in the sector confuses business leaders, which puts them off. There are costs involved but - given the energy crisis - recording, reporting and reducing your emissions will substantially cut costs. It’s a positive journey, so don’t be overwhelmed.”

Seek advice

It’s important to take advice if you want to build sustainability in your business. Speak to us for ideas on how to begin your sustainability journey.

 


 

Where the opinions of third parties are offered, these may not necessarily reflect those of St. James’s Place.

 

Sources:

1 Annual Report on European SMEs 2021/2022, European Commission, April 2022

2 Consumer Intelligence Series, PwC, June 2022 (Based on a survey sample size of 5,005 consumers, 2,510 employees and 1,257 business leaders)

 

SJP Approved 28/10/22

 

 


 

Where the opinions of third parties are offered, these may not necessarily reflect those of St. James’s Place.

 

Sources:

1 Annual Report on European SMEs 2021/2022, European Commission, April 2022

2 Consumer Intelligence Series, PwC, June 2022 (Based on a survey sample size of 5,005 consumers, 2,510 employees and 1,257 business leaders)

 

SJP Approved 28/10/22

 

 


 

Where the opinions of third parties are offered, these may not necessarily reflect those of St. James’s Place.

 

Sources:

1 Annual Report on European SMEs 2021/2022, European Commission, April 2022

2 Consumer Intelligence Series, PwC, June 2022 (Based on a survey sample size of 5,005 consumers, 2,510 employees and 1,257 business leaders)

 

SJP Approved 28/10/22